CONTACT

COMPLAINT AND APPEAL PROCESS

Contact Form Feedback

Compliant and Appeal Process

1

Customer -> 

Complaint and Appeal
2

Konlab Employee -> 

Pass on the complaint/appeal to Quality Manager
3

Quality Manager ->

Start the process and inform customer within 24 hours about the process
4

Quality Manager ->

investigates the complaint/appeal
if valid: corrective action and inform the customer about the result and get feedback
if not: inform the customer why not valid and get feedback

Throughout the process, customer will be informed by Quality Manager once necessary.  


Konlab Sertifikalandırma Kontrol Temsilcilik Gözetim Ltd. Şti.

Reliance, what we offer

  • Address

    Camişerif Mah. 5213 Sk.Emin İşh. No:1/3
    Akdeniz / MERSİN / TÜRKİYE
     info@konlab.com.tr
    +90 324 233 80 36

  • Services

    SAMPLING AND SAMPLE PREPARATION
    QUANTITY DETERMINATION
    CONFORMITY CONTROL
    GENERAL SUPERVISION SERVICES

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