Quality Policy

As KONLAB, our core objective is to ensure the continuity of customer satisfaction by providing quality services tailored to customer needs with our well educated, continuously improving, committed, and experienced staff. Here's the path we follow to achieve this goal:

-Responding to Customer Requests: We meet customer requests at the highest possible level according to the service standards we declare.

-Maintaining Service Quality: We ensure the continuity of the quality of our inspection services through monitoring activities.

-Customer satisfaction: We establish a system aimed at continuously improving our service quality, considering customer satisfaction as our fundamental principle, and aim to minimize potential customer complaints.

-Expanding the Scope: We aim to reach more customers by expanding our high quality inspection service scope.

All KONLAB team work as per the policies and procedures prepared in accordance with the requirements of TS EN ISO/IEC 17020 standard. KONLAB management commits to implement and continuously improve these policies without humbling to any commercial or personal pressures.

Top Management Commitment

As an international inspection company, we commit to conduct our services as a Type A inspection body in accordance with national and international standards or defined relevant methods. Throughout this process, we work based on principles of impartiality, independence, honesty, confidentiality and reliability, while safeguarding all intellectual and proprietary rights of our customers. We guarantee that we will not be under any commercial or personal pressures and will not subject our staff to any pressure.

Our company holds a certain reputation in the market and operates in a manner that will not compromise this reputation. We are financially strong and capable of resisting economic pressures.

GENERAL MANAGER


Konlab Sertifikalandırma Kontrol Temsilcilik Gözetim Ltd. Şti.

Reliance, what we offer

  • Address

    Camişerif Mah. 5213 Sk.Emin İşh. No:1/3
    Akdeniz / MERSİN / TÜRKİYE
     info@konlab.com.tr
    +90 324 233 80 36

  • Services

    SAMPLING AND SAMPLE PREPARATION
    QUANTITY DETERMINATION
    CONFORMITY CONTROL
    GENERAL SUPERVISION SERVICES

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